References

• 2010Strategic management a stakeholder approach24,023 cited
• 2007The Social Responsibility of Business Is to Increase Its Profits11,534 cited
• 1979A Three-Dimensional Conceptual Model of Corporate Performance10,478 cited
• 2003Corporate Social Responsibility: A Three-Domain Approach1,413 cited
• 1999Corporate Citizenship: Cultural Antecedents and Business Benefits1,229 cited
• 2001Consumers' Perceptions of Corporate Social Responsibilities: A Cross-Cultural Comparison1,028 cited
• 2005Influence of Corporate Social Responsibility on Loyalty and Valuation of Services651 cited
• 2004Consumer Reaction to Negative Publicity: Effects of Corporate Reputation, Response, and Responsibility for a Crisis Event410 cited
• 2008Corporate social responsibility and bank customer satisfaction274 cited
• 2009Customer expectations of CSR, perceived service quality and brand effect in Thai retail banking251 cited
• 2004Corporate social responsibility and structural change in financial services155 cited
• 2010After the fall: The global financial crisis as a test of corporate social responsibility theories110 cited
• 1985The Cognitive Structure of Corporate Social Responsibility88 cited
• 2010Rethinking the firm's mission and purpose62 cited