A model of consumer acceptance of mobile payment

Lei da Chen

519 citations0/0 files storedInternational Journal of Mobile Communications

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Technology Adoption and User Behaviour Consumer Behavior and Marketing Influence Health, Technology, Consumer Behavior

Abstract

One promising area of mobile commerce (m-commerce) that is receiving growing attention globally is mobile payment (m-payment). m-payment refers to making payments using mobile devices. Understanding the determinants of consumer acceptance of m-payment will provide important theoretical contributions to the field and lead to the development of more effective m-payment devices and systems. By expanding the Technology Acceptance Model (TAM) and the Innovation Diffusion Theory (IDT), this study proposes a research model that examines the factors which determine consumer acceptance of m-payment. Significant support for the model was found in the data collected from a survey of 299 potential m-payment users. Implications for practice and suggestions for future research are provided.

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1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 1988Structural equation modeling in practice: A review and recommended two-step approach.1992Alternative Ways of Assessing Model Fit 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 1980Significance tests and goodness of fit in the analysis of covariance structures.1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model

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