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Server Assignment Policies for Maximizing the Steady-State Throughput of Finite Queueing Systems
7 references·16 citing·43 second hop
Server Assignment Policies for Maximizing the Steady-State Throughput of Finite Queueing Systems (2001)Server Assignment Policies for Maximizing…On Pooling in Queueing Networks (1998)On Pooling in Queueing Networ…Modeling and Analysis of Stochastic Systems (1996)Modeling and Analysis of Stoc…Commonalities in Reengineered Business Processes: Models and Issues (1996)Commonalities in Reengineered…Stochastic Modeling and the Theory of Queues (1989)Stochastic Modeling and the T…Optimal control of two interacting service stations (1984)Optimal control of two intera…Optimal control of service in tandem queues (1982)Optimal control of service in…Applying a New Device in the Optimization of Exponential Queuing Systems (1975)Applying a New Device in the …Workforce flexibility in operations management (2015)Workforce flexibility in oper…Optimal Workflow Decisions for Investigators in Systems with Interruptions (2013)Optimal Workflow Decisions fo…Implementing labor flexibility: A missing link between acquired labor flexibility and plant performance (2012)Implementing labor flexibilit…A Little Flexibility Is All You Need: On the Asymptotic Value of Flexible Capacity in Parallel Queuing Systems (2012)A Little Flexibility Is All Y…Benefits of cross-training in a skill-based routing contact center with priority queues and impatient customers (2009)Benefits of cross-training in…Heuristics for allocation of reconfigurable resources in a serial line with reliability considerations (2008)Heuristics for allocation of …DYNAMIC ASSIGNMENT OF DEDICATED AND FLEXIBLE SERVERS IN TANDEM LINES (2007)DYNAMIC ASSIGNMENT OF DEDICAT…Compensating for Failures with Flexible Servers (2007)Compensating for Failures wit…Stochastic Optimal Control for Staffing and Backlog Policies in a Two‐Stage Customized Service Supply Chain (2006)Stochastic Optimal Control fo…Dynamic Allocation of Reconfigurable Resources in a Two-Stage Tandem Queueing System With Reliability Considerations (2006)Dynamic Allocation of Reconfi…Throughput Maximization for Tandem Lines with Two Stations and Flexible Servers (2005)Throughput Maximization for T…A Tandem Queue with Coupled Processors: Computational Issues (2005)A Tandem Queue with Coupled P…Optimal dynamic assignment of a flexible worker on an open production line with specialists (2004)Optimal dynamic assignment of…Optimal control of a flexible server (2004)Optimal control of a flexible…Dynamic Server Allocation for Queueing Networks with Flexible Servers (2003)Dynamic Server Allocation for…OPTIMAL CONTROL OF A TWO-STAGE TANDEM QUEUING SYSTEM WITH FLEXIBLE SERVERS (2002)OPTIMAL CONTROL OF A TWO-STAG…Queueing Systems, Volume 2: Computer Applications. (1978)Heavy-Traffic Limits for Queues with Many Exponential Servers (1981)Principles on the Benefits of Manufacturing Process Flexibility (1995)Compensating for Dynamic Supply Disruptions: Backup Flexibility Design (2016)Sparse Process Flexibility Designs: Is the Long Chain Really Optimal? (2016)Flexible Queueing Architectures (2017)Sequential Arrays of Waiting Lines (1956)Process innovation: reengineering work through information technology (1993)Reengineering the corporation: A manifesto for business revolution (1993)Deadline-based escalation in process-aware information systems (2007)Workflow simulation for operational decision support (2009)A Classified Bibliography of Research on Optimal Design and Control of Queues (1977)Two competing queues with linear costs and geometric service requirements: the μc-rule is often optimal (1985)Optimal Control of a Two-Station Tandem Production/Inventory System (1994)Supply chain dynamics in healthcare services (2010)The Second Industrial Divide: Possibilities for Prosperity (1987)Reengineering Work: Don’t Automate, Obliterate (1990)Modeling and analysis of flexible queueing systems (2004)Staffing Multiskill Call Centers via Linear Programming and Simulation (2008)Team Scaffolds: How Mesolevel Structures Enable Role-Based Coordination in Temporary Groups (2014)Piecewise-Deterministic Markov Processes: A General Class of Non-Diffusion Stochastic Models (1984)On Positive Harris Recurrence of Multiclass Queueing Networks: A Unified Approach Via Fluid Limit Models (1995)Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cμ-Rule (2004)Networks of Waiting Lines (1957)Bandit Processes and Dynamic Allocation Indices (1979)Extremal Splittings of Point Processes (1985)Deciding Which Queue to Join: Some Counterexamples (1986)Optimal control of service rates in networks of queues (1987)Teams: Their Training and Performance (1992)Toward an understanding of team performance and training. (1992)Agile manufacturing: (1999)Cross-training policies for repair shops with spare part inventories (2017)On the Design of Sparse but Efficient Structures in Operations (2017)Hybrid flexibility strategy on personnel scheduling: Retail case study (2019)Feature Article: Optimization for simulation: Theory vs. Practice (2002)Statistical Analysis of a Telephone Call Center (2005)Simulation modeling for analysis (2010)Optimality of the shortest line discipline (1977)The Randomization Technique as a Modeling Tool and Solution Procedure for Transient Markov Processes (1984)Control Techniques for Complex Networks (2007)New-Product Strategy and Industry Clockspeed (2004)Information Sharing to Improve Retail Product Freshness of Perishables (2006)Measuring the Effect of Queues on Customer Purchases (2013)
this work references cited by second hop

References

  • 1989Stochastic Modeling and the Theory of Queues1,605 cited
  • 1975Applying a New Device in the Optimization of Exponential Queuing Systems713 cited
  • 1996Modeling and Analysis of Stochastic Systems492 cited
  • 1984Optimal control of two interacting service stations282 cited
  • 1982Optimal control of service in tandem queues170 cited
  • 1996Commonalities in Reengineered Business Processes: Models and Issues156 cited
  • 1998On Pooling in Queueing Networks153 cited

Cited by

  • 2003Dynamic Server Allocation for Queueing Networks with Flexible Servers102 cited
  • 2015Workforce flexibility in operations management81 cited
  • 2012A Little Flexibility Is All You Need: On the Asymptotic Value of Flexible Capacity in Parallel Queuing Systems76 cited
  • 2005Throughput Maximization for Tandem Lines with Two Stations and Flexible Servers68 cited
  • 2002OPTIMAL CONTROL OF A TWO-STAGE TANDEM QUEUING SYSTEM WITH FLEXIBLE SERVERS60 cited
  • 2013Optimal Workflow Decisions for Investigators in Systems with Interruptions57 cited
  • 2004Optimal dynamic assignment of a flexible worker on an open production line with specialists52 cited
  • 2006Dynamic Allocation of Reconfigurable Resources in a Two-Stage Tandem Queueing System With Reliability Considerations

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47 cited
  • 2012Implementing labor flexibility: A missing link between acquired labor flexibility and plant performance47 cited
  • 2006Stochastic Optimal Control for Staffing and Backlog Policies in a Two‐Stage Customized Service Supply Chain43 cited
  • 2004Optimal control of a flexible server41 cited
  • 2005A Tandem Queue with Coupled Processors: Computational Issues39 cited
  • 2007Compensating for Failures with Flexible Servers35 cited
  • 2009Benefits of cross-training in a skill-based routing contact center with priority queues and impatient customers33 cited
  • 2008Heuristics for allocation of reconfigurable resources in a serial line with reliability considerations33 cited
  • 2007DYNAMIC ASSIGNMENT OF DEDICATED AND FLEXIBLE SERVERS IN TANDEM LINES29 cited