Assessment of industrialists’ information needs and interests in Jordan: A case study of Zarqa Governorate

Abstract

The study reviews developments of the industrial sector in Jordan. It aims at suggesting a service model that would fit in the industrialists’ needs and requirements in the context of a specialized information centre. It investigated characteristics, information needs, interests, sources and purposes, libraries used and services required by 250 industrialists (164 or 65.6% responded) in 65 medium-sized factories in Zarqa Governorate.Findings revealed that the industrial sector in ZG is male-dominant with 86.6%. Most respondents (85.3%) are young, specialized in industry, engineering, economics, and business. Their information interests are in: Internet, S&T, marketing, IT, business and administration. They use Internet, printed and electronic information sources in academic and public libraries for decision-making, problem solving, developments in industry, administration, consultancy, imports/exports, and marketing purposes.Lack of time, library location, and poor collections are prime hindrances obstructing use of libraries. Adequate specialized collections, loan of library materials, Internet, photocopying, and advanced information services are the most needed from the suggested LIS service.

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