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SUMMARY The basic objective of this paper is to investigate the ordered entry conveyor serviced production system with dual input, and to analyse the probabilistic nature of such a system through the application of queueing theory. A mathematical model was developed for the three channel ordered entry conveyor system with two types of arrivals having independent Poisson distribution. The paper develops the steady-state probabilities and the system's measures of performance for the following cases: (1)The unserviced units areconsidered ‘lost’ to the system allowing either homogeneous or heterogeneous servers at the service channels. (2)The unserviced units are allowed to recirculate and enter the system as a new arrival. For each case, the steady-state probabilities and the system's measures of performance are evaluated.
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