Articlebronze2014

Mediating positive moods: the impact of experiencing compassion at work

46 citations0/0 files storedJournal of Nursing Management

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Job Satisfaction and Organizational Behavior Employee Performance and Management Healthcare Education and Workforce Issues

Abstract

AIM: The aim of this study was to examine the mediating effects of positive moods underlying the relationship between experiencing compassion at work and both job performance and organisational citizenship behaviour (OCB). BACKGROUND: Employees who have experienced compassion might have more positive moods while at work; such moods have been connected to a host of important organisational outcomes such as better job performance and OCB. METHODS: This study adopted a two-stage survey whose participants consisted of 269 registered nurses employed by hospitals in Taiwan. All hypotheses were tested using hierarchical regression analyses. RESULTS: The results showed that positive moods mediate completely the relationship between experiencing compassion at work and both job performance and OCB. CONCLUSION: When nurses frequently feel that their hospital, supervisors or co-workers are willing to listen to them, the strength that arises from this compassion can effectively increase job performance and OCB though the positive moods process. IMPLICATIONS FOR NURSING MANAGEMENT: It is importance to cultivate a compassionate and caring culture throughout hospitals' hierarchies, especially from the top down. Nurses will have more opportunities to experience it, witness it, or participate in it when they work within a compassionate and caring organisational culture.

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References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1988Development and validation of brief measures of positive and negative affect: The PANAS scales.1988Development and validation of brief measures of positive and negative affect: The PANAS scales.2001The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions.2002Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.2002Perceived supervisor support: Contributions to perceived organizational support and employee retention.2002Organizational citizenship behavior and workplace deviance: The role of affect and cognitions.

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2016The Relationship of Coworker Incivility to Job Performance and the Moderating Role of Self-Efficacy and Compassion at Work: The Job Demands-Resources (JD-R) Approach 2020The Interplay of Compassion, Subjective Happiness and Proactive Strategies on Kindergarten Teachers’ Work Engagement and Perceived Working Environment Fit 2019Compassion and Job Performance: Dual-Paths through Positive Work-Related Identity, Collective Self Esteem, and Positive Psychological Capital

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