Impact of web accessibility barriers on users with hearing impairment

Afra Pascual · Mireia Ribera · Toni Granollers

20 citations0/0 files storedInternational Conference on Human Computer Interaction (Interacción)

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Digital Accessibility for Disabilities Usability and User Interface Design Subtitles and Audiovisual Media

Abstract

Several users tests were carried out with people with a hearing impairment to evaluate the impact of different web accessibility barriers on two similar web sites, one accessible and the other not accessible. The tests focus was to analyze user's mood when faced to different accessibility barriers. Results show "complex text" and "multimedia content without text alternative" barriers as the most critical for users with this profile. Our investigation contributes to a better understanding of users confronting accessibility barriers, and to emphasize the need of web content authors writing content using plain language and providing captions or sign language to video content.

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1988Development and validation of brief measures of positive and negative affect: The PANAS scales.1927The James-Lange Theory of Emotions: A Critical Examination and an Alternative Theory 2001Web content accessibility guidelines 1.0 2012Guidelines are only half of the story 2001Web Content Accessibility Guidelines 2.0 2011Validating WCAG versions 1.0 and 2.0 through usability testing with disabled users 2014Impact of Accessibility Barriers on the Mood of Blind, Low-vision and Sighted Users

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2015Evaluating Alternatives for Better Deaf Accessibility to Selected Web-Based Multimedia 2023Accessibility Research in Digital Audiovisual Media: What Has Been Achieved and What Should Be Done Next?2024The Promise and Pitfalls of Web Accessibility Overlays for Blind and Low Vision Users 2022Accessible Design is Mediated by Job Support Structures and Knowledge Gained Through Design Career Pathways 2015Empathic communication of accessibility barriers in web 2.0 editing 2015Impact of accessibility barriers on the mood of users with motor and dexterity impairments

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