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Approaches to business process analysis: a review
16 references·15 citing·39 second hop
Approaches to business process analysis: a review (2000)Approaches to business process analysis: …Tools for Inventing Organizations: Toward a Handbook of Organizational Processes (1999)Tools for Inventing Organizat…Business Process Change: A Study of Methodologies, Techniques, and Tools* (1997)Business Process Change: A St…Grammatical Models of Organizational Processes (1995)Grammatical Models of Organiz…The interdisciplinary study of coordination (1994)The interdisciplinary study o…Organizational Routines as Grammars of Action (1994)Organizational Routines as Gr…Process innovation: reengineering work through information technology (1993)Process innovation: reenginee…Organizing Moves in Software Support Hot Lines (1992)Organizing Moves in Software …From Causes to Events (1992)From Causes to EventsPlans and Situated Actions: The Problem of Human-Machine Communication (1990)Plans and Situated Actions: T…Plans and Situated Actions: The Problem of Human Machine Communication. (1989)Plans and Situated Actions: T…The Constitution of Society. (1988)The Constitution of Society.Sociological Paradigms and Organizational Analysis. (1983)Sociological Paradigms and Or…Office procedure as practical action (1983)Office procedure as practical…Alternative Perspectives in the Organizational Sciences: "Inquiry from the inside" and "Inquiry from the outside" (1981)Alternative Perspectives in t…New Rules of Sociological Method: A Positive Critique of Interpretative Sociologies (1978)New Rules of Sociological Met…New Rules of Sociological Method: A Positive Critique of Interpretative Sociologies. (1977)New Rules of Sociological Met…Towards Mode 2 knowledge production (2017)Towards Mode 2 knowledge prod…Redesigning patent management process: an Action Research study (2017)Redesigning patent management…Business analysis techniques in business reengineering (2016)Business analysis techniques …Applied Systems Theory (2014)Applied Systems TheoryApplication and Evolution of Continuous Process Improvement in Government Departments (2014)Application and Evolution of …Developing customised CRM projects: The role of industry norms, organisational context and customer expectations on CRM implementation (2013)Developing customised CRM pro…Facilitating Business Process Improvement through Personalized Recommendation (2011)Facilitating Business Process…Automatic identification of structural process weaknesses in flow chart diagrams (2011)Automatic identification of s…Technologie informatyczne firmy 2.0 (2010)Technologie informatyczne fir…Challenges Facing Enterprise Architects: A South African Perspective (2010)Challenges Facing Enterprise …A Goal–Oriented Approach for Business Process Improvement Using Process Warehouse Data (2009)A Goal–Oriented Approach for …Towards a better understanding of process documentation (2006)Towards a better understandin…Standardization through process documentation (2006)Standardization through proce…Re‐engineering service quality process mapping: e‐banking process (2005)Re‐engineering service qualit…Radical change: a conceptual model for research agendas (2003)Radical change: a conceptual …Chief executives define their own data needs. (1979)The Role of Relational Information Processes and Technology Use in Customer Relationship Management (2005)Organizational Path Dependence: Opening the Black Box (2009)Service, value networks and learning (2009)The New Industrial Engineering: Information Technology and Business Process Redesign (2011)Situations and Attitudes (1981)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)Learning by Expanding (2014)Process Innovation: Reengineering Work through Information Technology (1994)Contemporary Strategy Analysis (1998)Distributed Leadership (2005)Qualitative case studies in operations management: Trends, research outcomes, and future research implications (2010)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Economic Institutions of Capitalism (1987)The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility (2000)Coordinating Mechanisms in Care Provider Groups: Relational Coordination as a Mediator and Input Uncertainty as a Moderator of Performance Effects (2002)Rethinking media richness: towards a theory of media synchronicity (2003)External Control of Organizations: Resource Dependence Perspective (2011)Three models for the description of language (1956)An Evolutionary Theory of Economic Change. (1983)Structural Inertia and Organizational Change (1984)Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration (1996)Toward a knowledge‐based theory of the firm (1996)When Flexible Routines Meet Flexible Technologies: Affordance, Constraint, and the Imbrication of Human and Material Agencies1 (2011)The Capabilities of Market-Driven Organizations (1994)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)DEFINING SUPPLY CHAIN MANAGEMENT (2001)A critique of the use of triangulation in social research (1991)Here and Everywhere: Sociology of Scientific Knowledge (1995)Making a Difference Strategies for Scaling Social Innovation for Greater Impact (2010)Professional Vision (1994)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development (2002)Notes on the theory of the actor-network: Ordering, strategy, and heterogeneity (1992)Interpretive case studies in IS research: nature and method (1995)The Nature of Theory in Information Systems1 (2006)Sensemaking and sensegiving in strategic change initiation (1991)Corporate social and environmental reporting (1995)
this work references cited by second hop

References

  • 1988The Constitution of Society.8,828 cited
  • 1983Sociological Paradigms and Organizational Analysis.5,588 cited
  • 1990Plans and Situated Actions: The Problem of Human-Machine Communication5,299 cited
  • 1993Process innovation: reengineering work through information technology4,378 cited
  • 1994The interdisciplinary study of coordination3,500 cited
  • 1989Plans and Situated Actions: The Problem of Human Machine Communication.1,604 cited
  • 1997Business Process Change: A Study of Methodologies, Techniques, and Tools*985 cited
  • 1978New Rules of Sociological Method: A Positive Critique of Interpretative Sociologies951 cited
  • 1994Organizational Routines as Grammars of Action937 cited
  • 1999Tools for Inventing Organizations: Toward a Handbook of Organizational Processes756 cited
  • 1977New Rules of Sociological Method: A Positive Critique of Interpretative Sociologies.601 cited
  • 1992From Causes to Events525 cited
  • 1981Alternative Perspectives in the Organizational Sciences: "Inquiry from the inside" and "Inquiry from the outside"470 cited
  • 1983Office procedure as practical action450 cited
  • 1992Organizing Moves in Software Support Hot Lines329 cited

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  • 1995Grammatical Models of Organizational Processes233 cited
  • Cited by

    • 2006Standardization through process documentation105 cited
    • 2003Radical change: a conceptual model for research agendas67 cited
    • 2014Applied Systems Theory52 cited
    • 2013Developing customised CRM projects: The role of industry norms, organisational context and customer expectations on CRM implementation48 cited
    • 2005Re‐engineering service quality process mapping: e‐banking process43 cited
    • 2010Challenges Facing Enterprise Architects: A South African Perspective37 cited
    • 2016Business analysis techniques in business reengineering36 cited
    • 2006Towards a better understanding of process documentation34 cited
    • 2017Towards Mode 2 knowledge production23 cited
    • 2017Redesigning patent management process: an Action Research study22 cited
    • 2009A Goal–Oriented Approach for Business Process Improvement Using Process Warehouse Data19 cited
    • 2011Automatic identification of structural process weaknesses in flow chart diagrams18 cited
    • 2011Facilitating Business Process Improvement through Personalized Recommendation15 cited
    • 2014Application and Evolution of Continuous Process Improvement in Government Departments11 cited
    • 2010Technologie informatyczne firmy 2.08 cited