Values Management in Local Government

Evan Michael Berman · Jonathan P. West

7 citations0/0 files storedReview of Public Personnel Administration

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Public Policy and Administration Research Public Administration and Governance Ethics in Business and Education

Abstract

Based on a survey of public personnel administrators with responsibilities for ethics training and employee develop ment, this study examines "values management" in municipal governments as it relates to the minimization of wrongdoing and increased responsiveness to employees, citizens and customers of city services. Results show that municipalities are shifting their focus from traditional concerns of wrongdoing to those of responsiveness, and that a large "aspiration gap" exists in areas of employee career development and customer satisfaction.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 7 citations exist upstream.

References

2017Journal of Business Ethics 1993REINVENTING THE GOVERNMENT 1988Implementing Business Ethics 1987Defining the Activities and Effectiveness of the Human Resource Department: A Multiple Constituency Approach 2015Ethics and Public Administration 2018The Possibility of Administrative Ethics 1990Ethics in Government: A National Survey of Public Administrators 1937Public Personnel Administration, by William E. Mosher, J. Donald Kingsley

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.