Process mapping in successful ERP implementations

Michael D. Okrent · Robert J. Vokurka

114 citations0/0 files storedIndustrial Management & Data Systems

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ERP Systems Implementation and Impact Business Process Modeling and Analysis Corporate Governance and Management

Abstract

This paper discusses the six core business processes and supporting technology that are impacted by an enterprise resource planning (ERP) implementation. It begins with a brief history of the evolution of ERP and the information systems technology that enabled its development. A discussion of project implementation team preparations is followed by a description of process mapping and its significance to the success of an ERP implementation. Highlights of “As-Is” and “To-Be” process mapping and change management conclude the paper.

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References

1991Crossing the Chasm 2002Enterprise resource planning: Managing the implementation process 2000Enterprise resource planning: business needs and technologies 1999ERP: Tools, Techniques, and Applications for Integrating the Supply Chain 2002Data quality issues in implementing an ERP 1974Production and inventory management in the computer age 2005Enterprise resource planning and organisational innovation: a management perspective 2000Enterprise resource planning in reengineering business

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