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An Exploratory Analysis of Soft Skill Competencies Needed for the Hospitality Industry

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2019Industry Competencies and the Optimal Hospitality Management Curriculum: An Empirical Study87 cited
2018A strategic framework for analysing employability skills deficits in rural hospitality and tourism destinations69 cited

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2019Quality culinary workforce competencies for sustainable career development among culinary professionals68 cited

2014Perceptions of technical skills required for successful management in the hospitality industry—An exploratory study using conjoint analysis50 cited

2014Hospitality students’ perceptions of digital tools for learning and sustainable development44 cited

2023Effect of Hospitality and Tourism Students’ Perceived Skills on Career Adaptability and Perceived Employability42 cited

2019A suggested best practices for enhancing performance of soft skills with entry-level hospitality managers34 cited

2020Using a grounded theory approach to understand the process of teaching soft skills on the job so to apply it in the hospitality classroom33 cited

2014Using Hotel Supervisors’ Emotional Intelligence as a Benchmark for Hospitality Students30 cited

2019A CRITICAL ASSESSMENT OF SKILLS AND KNOWLEDGE FOR ENTRY-LEVEL MARKETING JOBS: A DELPHI STUDY27 cited

2021Examining the core competencies for success in the hotel industry: The case of Cyprus24 cited

2023Delivering the European Skills Agenda: the importance of social skills for a sustainable tourism and hospitality industry23 cited

2021IMPORTANCE OF SOFT SKILLS AND COMMUNICATION SKILLS IN TOURISM: VIEWPOINT FROM TOURISTS AND FUTURE TOURISM EMPLOYEES21 cited

2020Employability Skills Needed in Hospitality Industry: A Scopious Review20 cited

2019Role of Soft Skills in Tourism Industry in Saudi Arabia19 cited