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A test of the stability of retail store image mapping based on multientity scaling data · Study

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ArticleA test of the stability of retail store image mapping based on multientity scaling data

John K. Wong2001

Article2001

A test of the stability of retail store image mapping based on multientity scaling data

John K. Wong · R. Kenneth Teas

20 citations·0/0 files stored·Journal of Retailing and Consumer Services

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Consumer Retail Behavior Studies Customer Service Quality and Loyalty Consumer Market Behavior and Pricing

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References

1996The Behavioral Consequences of Service Quality 1981Direct Experience And Attitude-Behavior Consistency 1998A model of consumer perceptions and store loyalty intentions for a supermarket retailer 1983Questions and Answers in Attitude Surveys.1981Specification of Patronage Models for Retail Center Choice 1981Specification of Patronage Models for Retail Center Choice 1978Product Management: Strategy and Organization 1979Alternative Semantic Scaling Formats for Measuring Store Image: An Evaluation

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2008Store Image: Toward a Conceptual Model Part 1 2009Shopping centre image dynamics of a new entrant 2005Retail Image As Seen Through Consumers’ Eyes 2008Store Image: Scale implementation Part 3

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Year2001

Typearticle

Published2001-03-01

VenueJournal of Retailing and Consumer Services

ISSN-L0969-6989

Languageen

Citations20

Files0 public / 0

ShelfConsumer Retail Behavior Studies

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doi10.1016/s0969-6989(00)00010-2

openalex_workW2017490125

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