Educating Online Catalog Users: The Protocol Assessment of Needs

1985-02-01articleLibrary Hi Tech19 citationsclosed

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Library Science and Information Literacy Information Retrieval and Search Behavior Library Science and Information Systems

Abstract

Traditional methods of studying and evaluating the use of online public access catalogs (OPACs) are discussed and compared to the protocol method. Verbal protocols are spoken records of people describing their work; they uncover detailed data about what people are thinking as they attempt to solve problems. The results of the Carnegie‐Mellon University protocol study of OP AC users are discussed.

Citations in this library

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References

1977Telling more than we can know: Verbal reports on mental processes.

1983OPAC User Logs: Implications for Bibliographic Instruction

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