Articlediamond2008

NEPOTISM, FAVORITISM AND CRONYISM: A STUDY OF THEIR EFFECTS ON JOB STRESS AND JOB SATISFACTION IN THE BANKING INDUSTRY OF NORTH CYPRUS

215 citations0/0 files storedSocial Behavior and Personality An International Journal

No readable copy stored yet — this record is metadata only.

Job Satisfaction and Organizational Behavior Employee Performance and Management Workplace Violence and Bullying

Abstract

Nepotism, cronyism and favoritism are unprofessional practices giving preferential treatment to relatives and friends in employment. For this study a survey was carried out with 576 respondents working in the banking industry in northern Cyprus. An analysis was then conducted to assess the impact of these practices on job stress, job satisfaction, and intention to quit behavior of employees, as well as word of mouth comments in their workplaces. Results of this study show that nepotism, favoritism and cronyism create job stress in the workplace and this increases dissatisfaction of the staff about their organizations. Nepotism has the greatest negative effect on job stress.

Citations in this library

Stored only when both papers are in the corpus — 215 citations exist upstream.

References

1979Review of Psychometric theory (2nd ed.).1992Marketing Services: Competing Through Quality 1996The Management of Customer-Contact Service Employees: An Empirical Investigation 2008“An International Journal …”1998Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women 1999Service quality in the banking industry: an assessment in a developing economy 2004Service Recovery and Fairness Perceptions in Collectivist and Individualist Contexts 2000Managing word of mouth communication: empirical evidence from India

Cited by

2017Does gender moderates the relationship between favoritism/nepotism, supervisor incivility, cynicism and workplace withdrawal: A neural network and SEM approach 2013Nepotism in the Arab World: An Institutional Theory Perspective 2017Effect of job insecurity on frontline employee’s performance 2011A Study On The Effects Of Nepotism, Favoritism And Cronyism On Organizational Trust In The Auditing Process In Family Businesses In Turkey 2020For the sake of my family: Understanding unethical pro‐family behavior in the workplace

Imported from OpenAlex (CC0) — nothing here is generated.