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The further education sector has been exposed to many changes during the last decade, including the development of a National Information and Technology structure, an increasing emphasis on ‘lifelong learning’, ‘key skills’, collaboration and regional planning, changes in funding arrangements and growth in student numbers and wider participation. Growing emphasis on the use of Electronic Information Services (EIS) in teaching is forcing academic staff to acquire and expand their ICT and information literacy skills. In the course of this paper some of the main barriers and impediments faced by academic staff in the present climate are discussed as identified by the JUBILEE research. These included access to technology, staff attitudes and skill levels and the focus of available EIS. Enabling access to EIS has emerged as a pivotal aim and the research found that through the implementation of an informed EIS strategy, effective communication and awareness raising, tailored user training programmes, and embedding EIS into the curriculum, the ability of users to access and use EIS effectively is enhanced. The necessity for further education institutions to succeed in this aim is vital given that, in an increasingly digital world of information, access is the key.
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