Third Party Logistics

Omprakash K. Gupta · Sadia Samar Ali · Rameshwar Dubey

14 citations0/0 files storedInternational Journal of Strategic Decision Sciences

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Outsourcing and Supply Chain Management Quality and Supply Management Logistics and Transportation Systems

Abstract

Third party logistics (3PL) has been gaining importance in most places in the world. In India the implementation of 3PL practices has made its beginning and it is emerging as one of the fastest growing sectors. It is still a relatively new concept and not well understood among industry or academic professionals in India. This paper examines the Indian 3PL Supply Chain Management and practices with respect to the key success factors and growth strategies. After identifying the critical success factors SERVQUAL is applied to reveal the gap between their achievement and expectation. Respondents to the survey are categorized based on their rating of the key growth strategies on the basis of AHP.

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2000Designing and Managing the Supply Chain Concepts, Strategies, and Case Studies 2005Selection of logistics service provider: An analytic network process (ANP) approach 2002A conceptual model for selecting and evaluating third‐party reverse logistics providers 2000Third‐party logistics in Europe – five years later 1997A MANAGERIAL FRAMEWORK FOR THE ACQUISITION OF THIRD-PARTY LOGISTICS SERVICES.1996A COMPARISON OF THE USE OF THIRD-PARTY LOGISTICS SERVICES BY LARGE AMERICAN MANUFACTURERS, 1991, 1994, 1995 AND 1996.2004Customer perceptions on logistics outsourcing in the European consumer goods industry 2007A holistic approach for selecting a third-party reverse logistics provider in the presence of vagueness

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