Social support, group consensus and stressor–strain relationships: social context matters*

Paul D. Bliese · Thomas W. Britt

191 citations0/0 files storedJournal of Organizational Behavior

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Stress and Burnout Research Job Satisfaction and Organizational Behavior Workplace Health and Well-being

Abstract

Abstract In this study, we examined the degree to which individuals' reactions to stressors were influenced by the quality of their shared social environments. Based on social support theory, we proposed that individuals in positive social environments would show lower levels of strain when exposed to stressors than would individuals in negative social environments. The quality of the shared social environment was assessed by measuring the degree of consensus among group members about an issue of importance to the group—namely about the group leadership. Social influence theory provides compelling reasons to believe that this measure of consensus should be a strong indicator of the quality of the social environment within the groups. In multilevel analyses using a sample of 1923 soldiers who were members of 52 Companies deployed to Haiti, we found that the quality of the social environment moderated relationships between (a) work stressors and morale and (b) work stressors and depression. Copyright © 2001 John Wiley & Sons, Ltd.

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References

1954A Theory of Social Comparison Processes 1985Stress, social support, and the buffering hypothesis.1976Social Support as a Moderator of Life Stress 1983The Brief Symptom Inventory: an introductory report 1995THE CONTRIBUTION OF THE SOCIAL ENVIRONMENT TO HOST RESISTANCE: THE FOURTH WADE HAMPTON FROST LECTURE1 1950Social Pressures in Informal Groups 1976THE CONTRIBUTION OF THE SOCIAL ENVIRONMENT TO HOST RESISTANCE1 1950Informal social communication.

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