The internet for empowerment of minority and marginalized users

Abstract

The internet has tremendous potential to achieve greater social equity and empowerment and improve everyday life for those on the margins of society. This article presents the findings from three digital divide studies, each of which represents a different group of marginalized society members. Low-income families, sexual minorities and African-American women are represented in the three studies that employ different research approaches towards a common aim of contextualizing internet use in the everyday social practice of society’s ‘have-nots’. The aim is to step outside simple digital divide categories to understand how marginalized members of society incorporate computers and the internet into their daily lives in ways that are meaningful to them. An important goal is also to learn about how internet researchers can contribute to closing the digital divide in ways that converge with the goals, meanings and practices of people living on society’s margins.

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