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Impression management and the use of procedures at the Ritz‐Carlton: Moral standards and dramaturgical discipline
16 references·2 citing·33 second hop
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References

  • 1956The Presentation of Self in Everyday Life.25,991 cited
  • 2017The Discovery of Grounded Theory25,772 cited
  • 2023The Presentation of Self in Everyday Life17,564 cited
  • 2017The Discovery of Grounded Theory8,346 cited
  • 1968Interaction Ritual: Essays on Face-to-Face Behavior.7,499 cited
  • 1990Impression management: A literature review and two-component model.3,330 cited
  • 1964Behavior in Public Places: Notes on the Social Organization of Gatherings.2,680 cited
  • 2017A Rhetoric of Motives2,061 cited
  • 1981Footnotes to Organizational Change1,132 cited
  • 2013Impression Management in the Organization889 cited
  • 1986Public Self and Private Self849 cited
  • 1952On Cooling the Mark Out †760 cited
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  • 1951A Rhetoric of Motives480 cited
  • 1972Rhetorical sensitivity and social interaction178 cited
  • 1992Lists and Stories as OrganizationaI Communication75 cited

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2011
Gazing and Performing
169 cited
  • 2017Crowdfunding: A Review and Research Agenda30 cited