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ArticleThe Citizen's Charter

Diana Goldsworthy1994

Article1994

The Citizen's Charter

Diana Goldsworthy

37 citations·0/0 files stored·Public Policy and Administration

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Public Policy and Administration Research Public Administration and Governance Public Administration in Developing Nations

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2001Changing faces: nurses as emotional jugglers 1996Data envelopment analysis applied to quality in primary health care 1999Customer loyalty – a relevant concept for libraries?2015Human rights, leisure and leisure studies 2000Measuring the performance of social housing organisations in England and The Netherlands: A policy review and research agenda 1994Accentuating the apostrophe: The citizen's charter 1994Maintaining Quality in Human Services 1996Citizen Major? The Rationale and Impact of The Citizen's Charter

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Year1994

Typearticle

Published1994-03-01

VenuePublic Policy and Administration

ISSN-L0952-0767

Languageen

Citations37

Files0 public / 0

ShelfPublic Policy and Administration Research

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doi10.1177/095207679400900108

openalex_workW2020225958

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