MEASUREMENT ERROR IN CALLS‐FOR‐SERVICE AS AN INDICATOR OF CRIME*

DAVID A. KLINGER · George S. Bridges

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Crime Patterns and Interventions Criminal Justice and Penology Policing Practices and Perceptions

Abstract

Several recent studies have used records of calls‐for‐service (CFS) to police 911 centers to measure crime at the address, neighborhood, and city level. This article examines the limitations of this “new” indicator of crime. After pointing out several types of error in dispatch records, we use data from an observational study of policing in 60 neighborhoods to examine empirically how these errors might bias CFS‐based crime counts and discuss the consequences of such bias. We conclude with suggestions for future research on the validity of CFS as an indicator of crime.

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References

1969Statistical Theories of Mental Test Scores 1989Community Structure and Crime: Testing Social-Disorganization Theory 1989HOT SPOTS OF PREDATORY CRIME: ROUTINE ACTIVITIES AND THE CRIMINOLOGY OF PLACE*1980Reconciling Race and Class Differences in Self-Reported and Official Estimates of Delinquency 1985ARE UNIFORM CRIME REPORTS A VALID INDICATOR OF THE INDEX CRIMES? AN AFFIRMATIVE ANSWER WITH MINOR QUALIFICATIONS*1993REEXAMINING SOCIAL DISORGANIZATION THEORY USING CALLS TO THE POLICE AS A MEASURE OF CRIME*1969Theory, Deduction, and Rules of Correspondence 1957Scaling Delinquent Behavior

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