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Franchisees' trust in and satisfaction with franchise partnerships · Study

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Franchisees' trust in and satisfaction with franchise partnerships

Levent Altınay, Maureen Brookes, Melih Madanoglu, Gürhan Aktaş

2013-12-12articleJournal of Business Research94 citationsclosed

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Franchising Strategies and Performance Entrepreneurship Studies and Influences Customer Service Quality and Loyalty

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Citations in this library

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

1988Structural equation modeling in practice: A review and recommended two-step approach.

1994The Commitment-Trust Theory of Relationship Marketing

1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language

1994Determinants of Long-Term Orientation in Buyer-Seller Relationships

1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships

1998Structural equation modeling with LISREL, PRELIS, and SIMPLIS basic concepts, applications, and programming

2006Social Exchange Theory

Cited by

2015The impact of franchisor support, brand commitment, brand citizenship behavior, and franchisee experience on franchisee-perceived brand image

2015Antecedents of franchise strategy and performance

2021The asset-light business model and firm performance in complex and dynamic environments: The dynamic capabilities view

2016Brand resonance in franchising relationships: A franchisee-based perspective

2020Trust and commitment as mediators between economic and non-economic satisfaction in business relationships: a sales perspective

2018A new conceptual model for international franchising

2021Determinants of customer brand loyalty in the retail industry: A comparison between national and private brands in South Korea

2020The Origins of Trust Asymmetry in International Relationships: An Institutional View

Details

Year2013

Typearticle

VenueJournal of Business Research

Languageen

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Identifiers

doi10.1016/j.jbusres.2013.11.034

openalex_workW2023809147

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