Designing a Hospitality Ethics Course Content from the Students' Perspective

Sylvester Yeung · Ray Pine

20 citations0/0 files storedJournal of Teaching in Travel & Tourism

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Hospitality and Tourism Education Ethics in Business and Education Management and Marketing Education

Abstract

In managing a curriculum, it is important to solicit students' perspective to ensure that it is relevant to their interest and needs. Therefore, in an attempt to develop content for a hospitality ethics course, this study conducts a questionnaire survey with 520 hospitality students to help identify the importance of 39 ethical issues in the hospitality industry. As suggested by Thomas, Clermont, and Maimbolwa-Sinyangwe (1984) and DuFrene, Elliott-Howard, and Daniel (1990), if an ethical issue is judged to be important, it can serve as a topic around which part of the course is to be developed. The top three most important issues are found to be “Disposal of hazardous waste,” “Acceptance of bribes or gifts by employees” and “Sexual harassment on the job.”

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2004Hospitality ethics curriculum: an industry perspective

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2015Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry 2016Theft in the hotel workplace: Exploring frontline employees’ perceptions towards hotel employee theft 2016Sexual harassment: overlooked and under-researched 2014Ethics in the Hospitality Industry: Review and Research Agenda 2013Teaching professional ethics in culinary studies 2005“I hope it won’t happen to me!” Hospitality and tourism students’ fear of difficult moral situations as managers 2020Hospitality Ethics: Perspectives from Hotel Practitioners and Intern Students 2017Influence of ethical ideology on job stress

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