Facilitating talk about new ideas: The role of personal relationships in organizational innovation

Terrance Lynn Albrecht · Bradford Hall

163 citations0/0 files storedCommunication Monographs

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Management and Organizational Studies Team Dynamics and Performance Knowledge Management and Sharing

Abstract

This research focuses on the relational and network conditions conducive to talk about new ideas. Although talk about new ideas does not guarantee implementation, it is a necessary and essential element in the overall innovation process. This paper includes two studies grounded in a perspective informed by politeness theory and the fundamental concern individuals have for the maintenance of personal face. The studies highlight the importance of relationships characterized by high content and role multiplexity, the relational attributions underlying the ties in which this type of talk occurs, and more. Discussion of the implications of these findings as well as directions for future research are also included.

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References

1973The Strength of Weak Ties 2019Diffusion of Innovations 1 1983The Strength of Weak Ties: A Network Theory Revisited 1983The diffusion of innovations 1978Universals in language usage: Politeness phenomena 1988Handbook of Organizational Behavior 1985Social Structure and Network Analysis.1988Handbook of Organizational Communication.

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