Information system utilization in supply chain integration efforts

Abstract

This paper investigates a set of advisable strategies for information systems utilization in supply chain integration initiatives. Through an analysis of structural relationships among the ways in which information systems are utilized for supply chain integration--i.e. Infrastructural Support, Value Creation Management, Logistical Operations--and supply chain management performance, we argue that there might be a recommended sequence in using information systems for supply chain integration. Tests of hypotheses relating to information systems utilization using empirical data from manufacturing firms indicate that, as the stage of integration moves from independent operation to internal and on to external integration, the focus of information systems utilization should shift from infrastructural support to value creation management and logistical operations, and this change of IS utilization focus can lead to sustainable competitiveness.

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