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An M/M/c/N queuing system with reneging and retention of reneged customers
16 references·0 citing·46 second hop
An M/M/c/N queuing system with reneging and retention of reneged customers (2013)An M/M/c/N queuing system with reneging a…The M/M/1 queue with synchronized abandonments (2011)The M/M/1 queue with synchron…The stationary workload of the G/M/1 queue with impatient customers (2010)The stationary workload of th…An MX/G/1 retrial queue with two-phase service subject to active server breakdowns and two types of repair (2010)An MX/G/1 retrial queue with …Transient solution of the M/M/c queue with balking and reneging (2009)Transient solution of the M/M…An approximation for multi-server queues with deterministic reneging times (2009)An approximation for multi-se…Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV) (2008)Sensitivity of Optimal Capaci…M/M/s queue with impatient customers and retrials (2008)M/M/s queue with impatient cu…INFINITE-SERVER QUEUES WITH SYSTEM'S ADDITIONAL TASKS AND IMPATIENT CUSTOMERS (2008)INFINITE-SERVER QUEUES WITH S…An M/G/1 retrial queue with balking and retrials during service (2005)An M/G/1 retrial queue with b…Adaptive Behavior of Impatient Customers in Tele-Queues: Theory and Empirical Support (2002)Adaptive Behavior of Impatien…AnM/M/c queue with impatient customers (1999)AnM/M/c queue with impatient …Approximations for multiserver queues with balking/retrial discipline (1995)Approximations for multiserve…The M/M/c/N queue with balking and reneging (1992)The M/M/c/N queue with balkin…Single-server queues with impatient customers (1984)Single-server queues with imp…The Markovian Queue with Bounded Waiting time (1977)The Markovian Queue with Boun…Some Queuing Problems with Balking and Reneging. I (1963)Some Queuing Problems with Ba…Waiting for Service: The Relationship between Delays and Evaluations of Service (1994)Designing a Call Center with Impatient Customers (2002)Statistical Analysis of a Telephone Call Center (2005)Staffing a Call Center with Uncertain Arrival Rate and Absenteeism (2006)The Labor Illusion: How Operational Transparency Increases Perceived Value (2011)Structural Estimation of Callers' Delay Sensitivity in Call Centers (2013)A Proof for the Queuing Formula: L = λ W (1961)Level Crossings in Point Processes Applied to Queues: Single-Server Case (1977)Reneging Phenomena in Single Channel Queues (1979)Foundations of Stochastic Inventory Theory (2002)Staffing to Maximize Profit for Call Centers with Alternate Service-Level Agreements (2009)Staffing Call Centers with Uncertain Arrival Rates and Co‐sourcing (2014)Existence of Nash equilibrium for chance-constrained games (2016)QUEUEING WITH BALKING (1957)Queueing with reneging (1959)Queueing system with impatient customers: A review (2010)Performance and economic analysis of a single server feedback queueing model with vacation and impatient customers (2019)Markovian working vacation queue with imperfect service, balking and retrial (2021)Introduction to the Theory of Queues. (1963)Stochastic Decompositions in the M/G/1 Queue with Generalized Vacations (1985)Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Balking and reneging in multiserver Markovian queuing system (2011)Analysis of customers' impatience in an M/M/1 queue with working vacations (2012)Stochastic Processes in Queueing Theory (1976)A Diffusion Approximation for a GI/GI/1 Queue with Balking or Reneging (2005)Introduction to Stochastic Processes (2014)Two-Server Markovian Queues with Balking: Heterogeneous vs. Homogeneous Servers (1970)Cost analysis of a finite M/M/R queueing system with balking, reneging, and server breakdowns (2002)Operating characteristic analysis on the M[x]/G/1 system with a variant vacation policy and balking (2006)The Regulation of Queue Size by Levying Tolls (1969)On Optimal Balking Rules and Toll Charges in the GI/M/1 Queuing Process (1971)Individual and Social Optimization in a Multiserver Queue with a General Cost-Benefit Structure (1972)The System Point Method in Exponential Queues: A Level Crossing Approach (1981)The Application of Queueing Theory to Continuous Perishable Inventory Systems (1982)Asymptotic analysis of queueing systems with reneging: A survey of results for FIFO, single class models (2011)Retrial Queues (1997)Retrial Queueing Systems (2008)Finite-source retrial queue with search for balking and impatient customers from the orbit (2009)Retrial queuing system with Markovian arrival flow and phase-type service time distribution (2013)A Model of Rational Retrials in Queues (2014)General customer impatience in the queue GI/G/1 (1965)Analysis of customers’ impatience in queues with server vacations (2006)Queues with system disasters and impatient customers when system is down (2007)M/M/1/N Queuing System with Retention of Reneged Customers (2012)Economic analysis of an M / M / c / N queuing model with balking, reneging and retention of reneged customers (2013)A single-server Markovian queuing system with discouraged arrivals and retention of reneged customers (2014)
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References

  • 1963Some Queuing Problems with Balking and Reneging. I250 cited
  • 1984Single-server queues with impatient customers219 cited
  • 2002Adaptive Behavior of Impatient Customers in Tele-Queues: Theory and Empirical Support157 cited
  • 2009Transient solution of the M/M/c queue with balking and reneging114 cited
  • 1977The Markovian Queue with Bounded Waiting time86 cited
  • 1992The M/M/c/N queue with balking and reneging73 cited
  • 2008INFINITE-SERVER QUEUES WITH SYSTEM'S ADDITIONAL TASKS AND IMPATIENT CUSTOMERS66 cited
  • 2008Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV)54 cited
  • 2011The M/M/1 queue with synchronized abandonments44 cited
  • 2008M/M/s queue with impatient customers and retrials44 cited
  • 2009An approximation for multi-server queues with deterministic reneging times42 cited
  • 2005An M/G/1 retrial queue with balking and retrials during service37 cited
  • 1995Approximations for multiserver queues with balking/retrial discipline30 cited
  • 1999AnM/M/c queue with impatient customers29 cited
  • 2010The stationary workload of the G/M/1 queue with impatient customers27 cited

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  • 2010An MX/G/1 retrial queue with two-phase service subject to active server breakdowns and two types of repair26 cited
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