Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

An empirical study of the benefits and costs of ISO 9001: 2000 compared to ISO 9001/2/3: 1994

13 references·13 citing·43 second hop

FromToDepth

this work references cited by second hop

References

2001Total quality management304 cited
2002The true motives behind ISO 9000 certification284 cited
1997ISO 9000: marketing motivations and benefits257 cited
1997ISO 9000 among Australian companies: impact of time and reasons for seeking certification on perceptions of benefits received218 cited
1996Experiences of implementing ISO 9000 in Swedish industry192 cited
1999Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small businesses in Northern Ireland175 cited
2000The benefits of the implementation of the ISO 9000 standard: empirical research in 288 Spanish companies162 cited
1999Costs and benefits of ISO 9000 series: a practical study136 cited
1998The development of ISO 9000 certification and the future of quality management114 cited
1999Diffusion and contribution of total quality management: An empirical study in Norway111 cited
2000ISO 9000:2000 and the EFQM Excellence Model: Competition or co-operation?85 cited
2001Towards TQM – integrating Japanese 5‐S principles with ISO 9001:2000 requirements74 cited
2000Total Quality Management71 cited

Cited by

2010ISO 9001:2000 implementation in the Greek food sector60 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2016

Implementation of ISO 9001 in the Spanish tourism industry

51 cited

2019Why are manufacturing SMEs cancelling their ISO 9001 certification? Research from Italy50 cited

2013Integrating management systems: does the location matter?46 cited

2009The implementation of a quality management system in the not‐for‐profit sector45 cited

2016A qualitative study on integrated management systems in a non-leading country in certifications44 cited

2008Management and measurement of quality in ISO 9000 organisations: An empirical study in Spain38 cited

2022Understanding motives for and barriers to implementing asset management system: an empirical study for engineered physical assets34 cited

2022Improvements in climate and satisfaction after implementing a quality management system in education33 cited

2010When does ISO 9000 lead to improvements?31 cited

2010Impacts of Different Factors on the Implementation of Quality Management Systems and Performance Outcomes28 cited

2019Factors for improving performance in ISO 9001 certified small- and medium-sized service enterprises27 cited

2020Knowledge management, customer satisfaction and organizational image discriminating certified from non-certified (ISO 9001) municipalities26 cited