Information Needs of NGOs: a case study of NGO development workers in the northern region of Ghana

Samuel K. Nikoi

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Library Science and Information Literacy Library Science and Administration Information Science and Libraries

Abstract

This article is about the information behaviour of non-governmental organizations. Despite their rise to development prominence since the 1980s and their growing importance in the socio-economic development of many developing countries, studies focusing directly on the information activities of NGOs have received tangential treatment. The findings presented in this article are based on a qualitative study carried out between 2001 and 2005 to investigate the information behaviour of NGO development workers in the northern region of Ghana. Three major dimensions of need emerged from this study: sociological, cognitive and ecological information needs. The article concludes that instead of the purely cognitive viewpoint which has dominated user needs studies within information science over the years, studies into human information behaviour should take as their starting point a socio-cognitive and political perspective.

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References

2016Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior 1986Information needs and uses 1996Modeling the Information Seeking of Professionals: A General Model Derived from Research on Engineers, Health Care Professionals, and Lawyers 1987Putting People First: Sociological Variables in Rural Development.1983AN OVERVIEW OF SENSE-MAKING RESEARCH: CONCEPTS, METHODS AND RESULTS TO DATE 1993A COMPARISON OF THE INFORMATION SEEKING PATTERNS OF RESEARCHERS IN THE PHYSICAL AND SOCIAL SCIENCES 2000Paradigms lost, paradigms regained? Development studies in the twenty-first century 2000Framing social life in theory and research

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2012The Relationship Between Library Use and Work Performance of Senior Non-Academic Staff in Private Universities in South Western Nigeria 2013Unraveling the dilemma of the information search process : The application of Wilson’s model in a Ghanaian University setting 2020Maneuvering Around Conflicts Between International Development NGOs and Local Communities Toward Poverty Alleviation in Ghana 2012Teaching A Man To Fish: NGDOs, Development Interventionism, and the Theory and Practice of the Capacity Building Approach.

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