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The quality of municipal service: Concept, measure and results · Study

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ArticleThe quality of municipal service: Concept, measure and results

Doh Chull Shin1977

Article1977

The quality of municipal service: Concept, measure and results

20 citations·0/0 files stored·Social Indicators Research

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Public Policy and Administration Research Customer Service Quality and Loyalty Public Administration in Developing Nations

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References

n.d.A theory of justice original edition 1975Equity, Equality, and Need: What Determines Which Value Will Be Used as the Basis of Distributive Justice?1969Economics and Information Theory 1977The Quality of American Life 1967Economics and Information Theory 1983American political science review 1966Negroes in Cities, Residential Segregation and Neighborhood Change 1975Equity and Social Justice

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2022Study of citizen satisfaction and loyalty in the urban area of Guayaquil: Perspective of the quality of public services applying structural equations 2015Quality of Service, Expectation, Satisfaction and Trust in Public Institutions: The Abu Dhabi Citizen Satisfaction Survey

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Year1977

Typearticle

Published1977-01-01

VenueSocial Indicators Research

ISSN-L0303-8300

Languageen

Citations20

Files0 public / 0

ShelfPublic Policy and Administration Research

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doi10.1007/bf00353131

openalex_workW2031678769

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