Student Assistant Training in a Multi-Library System

Abstract

Large academic library systems have always struggled to ensure consistent and quality training across their student-assistant workforce. With a unique combination of patron-service seminars, Web-based training exercises, and standardized training checklists, the University of Louisville Libraries have made extensive progress in providing an effective, unified training regimen for student assistants. This article discusses this training regimen, examines the issues behind developing service seminars and online training programs, and investigates how other educational tools can be incorporated in student training.

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