Human resource development in a challenging financial environment: the case of a Greek bank

Abstract

Changes in the external environment have reshaped the banking industry environment. Responding to that, Greek banks are adopting new strategies towards organizational development and realize that success requires adjustments to their HRD effort. The case example presented here refers to a leading Greek bank that was involved in a systematic HRD effort, based on the use of training interventions as a short-term solution to transit smoothly to the new era. The results of this effort are connected to the improvement of the bank's position in the market, despite its problematic past. However, the next challenge for the bank is to realize that the formation of a long-term development strategy and its integration with wider HR management policies are a priority.

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