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Enabling Customer-Centricity Using Wikis and the Wiki Way
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Enabling Customer-Centricity Using Wikis and the Wiki Way (2006)Enabling Customer-Centricity Using Wikis …Building theories from case study research (2009)Building theories from case s…Internet encyclopaedias go head to head (2005)Internet encyclopaedias go he…Global Village or Cyber-Balkans? Modeling and Measuring the Integration of Electronic Communities (2005)Global Village or Cyber-Balka…Wiki: A Technology for Conversational Knowledge Management and Group Collaboration (2004)Wiki: A Technology for Conver…The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)The Digitization of Word of M…The Wiki Way: Quick Collaboration on the Web (2001)The Wiki Way: Quick Collabora…The cluetrain manifesto: the end of business as usual (2000)The cluetrain manifesto: the …The Antecedents and Consequences of Customer-Centric Marketing (2000)The Antecedents and Consequen…A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)A Set of Principles for Condu…Task-Technology Fit and Individual Performance (1995)Task-Technology Fit and Indiv…Information Technology Implementation Research: A Technological Diffusion Approach (1990)Information Technology Implem…The Case Research Strategy in Studies of Information Systems (1987)The Case Research Strategy in…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Developmental sequence in small groups. (1965)Developmental sequence in sma…Leading teams in the digital age: Four perspectives on technology and what they mean for leading teams (2020)Leading teams in the digital …Advanced Customer Analytics: Strategic Value Through Integration of Relationship-Oriented Big Data (2018)Advanced Customer Analytics: …The Role of Business Intelligence and Communication Technologies in Organizational Agility: A Configurational Approach (2017)The Role of Business Intellig…What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences (2014)What motivates customers to p…Social media affordances: Enabling customer engagement (2014)Social media affordances: Ena…A Generalized Multidimensional Scale for Measuring Customer Engagement (2014)A Generalized Multidimensiona…The Impact of Shaping on Knowledge Reuse for Organizational Improvement with Wikis1 (2013)The Impact of Shaping on Know…Social media's slippery slope: challenges, opportunities and future research directions (2013)Social media's slippery slope…Customer knowledge management via social media: the case of Starbucks (2013)Customer knowledge management…Customer Engagement With Tourism Brands (2012)Customer Engagement With Tour…Membership Turnover and Collaboration Success in Online Communities: Explaining Rises and Falls from Grace in Wikipedia1 (2011)Membership Turnover and Colla…Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict (2011)Information Quality in Wikipe…Research Commentary—Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango (2010)Research Commentary—Seeking t…Business impact of Web 2.0 technologies (2010)Business impact of Web 2.0 te…The Shoemaker’s Children: Using Wikis for Information Systems Teaching, Research, and Publication1 (2009)The Shoemaker’s Children: Usi…Information Technology and the Changing Fabric of Organization (2007)Information Technology and th…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Social learning and clinical psychology. 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  • 2007Information Technology and the Changing Fabric of Organization

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1,138 cited
  • 2014What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences831 cited
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  • 2012Customer Engagement With Tourism Brands617 cited
  • 2010Research Commentary—Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango391 cited
  • 2013Social media's slippery slope: challenges, opportunities and future research directions368 cited
  • 2020Leading teams in the digital age: Four perspectives on technology and what they mean for leading teams361 cited
  • 2017The Role of Business Intelligence and Communication Technologies in Organizational Agility: A Configurational Approach358 cited
  • 2010Business impact of Web 2.0 technologies343 cited
  • 2011Membership Turnover and Collaboration Success in Online Communities: Explaining Rises and Falls from Grace in Wikipedia1323 cited
  • 2013Customer knowledge management via social media: the case of Starbucks316 cited
  • 2018Advanced Customer Analytics: Strategic Value Through Integration of Relationship-Oriented Big Data269 cited
  • 2014Social media affordances: Enabling customer engagement269 cited
  • 2009The Shoemaker’s Children: Using Wikis for Information Systems Teaching, Research, and Publication1260 cited
  • 2011Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict226 cited
  • 2013The Impact of Shaping on Knowledge Reuse for Organizational Improvement with Wikis1225 cited