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Service capability procurement decision in logistics service supply chain: a research under demand updating and quality guarantee

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References

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145 cited

1999HOW PROFESSORS OF OPERATIONS MANAGEMENT VIEW SERVICE OPERATIONS?134 cited

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2020A systematic literature review on the service supply chain: research agenda and future research directions40 cited
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2016Managing Service Quality32 cited
2022Blockchain adoption in serial logistics service chain: value and challenge29 cited
2017Decision method for the optimal number of logistics service providers with service quality guarantee and revenue fairness28 cited
2018Information sharing and service channel design in the presence of forecasting demand28 cited
2018The impacts of dual overconfidence behavior and demand updating on the decisions of port service supply chain: a real case study from China25 cited
2018Pricing and Service Quality Guarantee Decisions in Logistics Service Supply Chain with Fairness Concern24 cited
2020Will the community O2O service supply channel benefit the elderly healthcare service supply chain?20 cited
2018Antecedents of agency problems in service outsourcing17 cited
2015The two-stage batch ordering strategy of logistics service capacity with demand update16 cited