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Trust and distrust on the web: User experiences and website characteristics · Study

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ArticleTrust and distrust on the web: User experiences and website characteristics

Mirjam Seckler2014

Article2014

Trust and distrust on the web: User experiences and website characteristics

Mirjam Seckler · Silvia Heinz · Seamus F. Forde · Alexandre N. Tuch · Klaus Opwis

223 citations·0/0 files stored·Computers in Human Behavior

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Technology Adoption and User Behaviour Privacy, Security, and Data Protection Innovative Human-Technology Interaction

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References

1954The critical incident technique.1997An Examination of the Nature of Trust in Buyer-Seller Relationships 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology 2007Critical Incident Technique 1998Trust And Distrust: New Relationships and Realities 2003Calculating, Interpreting, And Reporting Cronbach’s Alpha Reliability Coefficient For Likert-Type Scales 2007An Integrative Model of Organizational Trust: Past, Present, and Future 2006Consumer Trust in an Internet Store: A Cross-Cultural Validation

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2018Online purchase return policy leniency and purchase decision: Mediating role of consumer trust 2017The effects of social commerce design on consumer purchase decision-making: An empirical study 2017Modeling consumer distrust of online hotel reviews 2019Understanding female consumers’ intention to shop online 2018Store layout effects on consumer behavior in 3D online stores 2018

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Year2014

Typearticle

Published2014-12-17

VenueComputers in Human Behavior

ISSN-L0747-5632

Languageen

Citations223

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1016/j.chb.2014.11.064

openalex_workW2037809001

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Trust and distrust in information systems at the workplace

2018Fostering Purchase Intentions Toward Online Retailer Websites in an Emerging Market: An S-O-R Perspective

2016Web Design Attributes in Building User Trust, Satisfaction, and Loyalty for a High Uncertainty Avoidance Culture