Empirical Models of E-Government Growth in Local Governments

Reddick

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E-Government and Public Services Public Administration in Developing Nations Smart Cities and Technologies

Abstract

This article empirically examines the current stages of development of e-government adoption in U.S. local governments; a two-stage model of e-government growth is applied. Stage I is the cataloging of information online and Stage II the completion of transactions online. This article empirically derives and tests indices of the development of local governments in these stages along with the e-government relationships being either Government to Citizen (G2C), Government to Business (G2B), or Government to Government (G2G). This two-stage model is applied to data from an e-government survey. Some of the results indicate that local governments in Stage II (transaction phase) have the following attributes: a council-manager form of government, located in the Western U.S., having populations greater than 250,000, having separate IT departments, and benefit from e-government in, for example, reducing administrative costs. Barriers such as privacy and security limit e-government growth.

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References

2001Developing fully functional E-government: A four stage model 1995Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology 2002The Evolution of E‐Government among Municipalities: Rhetoric or Reality?2002Building the virtual state: information technology and institutional change 2002Reinventing Local Governments and the E‐Government Initiative 2001A model of Internet adoption by SMEs 2003The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government 2003Electronic Government at the Local Level: Progress to Date and Future Issues

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2007What facilitates e-government development? A cross-country analysis 2006The perceived impacts of e-government on U.S. cities: A survey of Florida and Texas City managers

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