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A simulation model for determining variable worker requirements in a service operation with time-dependent customer demand
13 references·0 citing·32 second hop
A simulation model for determining variable worker requirements in a service operation with time-dependent customer demand (1988)A simulation model for determining variab…Fundamentals of Queueing Theory. (1987)Fundamentals of Queueing Theo…The Transient Behavior of the M/M/s Queue, with Implications for Steady-State Simulation (1985)The Transient Behavior of the…Fundamentals of queueing theory (2nd ed.). (1985)Fundamentals of queueing theo…Simulation Modeling Improves Operations, Planning, and Productivity of Fast Food Restaurants (1981)Simulation Modeling Improves …Principles of Discrete Event Simulation. (1980)Principles of Discrete Event …Time-Dependent Queueing Approach To Helicopter Allocation For Forest Fire Initial-Attack* (1979)Time-Dependent Queueing Appro…Fundamentals of Queueing Theory. (1977)Fundamentals of Queueing Theo…DETERMINING OPTIMAL SHIFT SCHEDULES FOR TELEPHONE TRAFFIC EXCHANGE OPERATORS (1977)DETERMINING OPTIMAL SHIFT SCH…Heuristic Methods for Telephone Operator Shift Scheduling: An Experimental Analysis (1976)Heuristic Methods for Telepho…A Queuing-Linear Programming Approach to Scheduling Police Patrol Cars (1975)A Queuing-Linear Programming …A Three-Stage Manpower Planning and Scheduling Model—A Service-Sector Example (1973)A Three-Stage Manpower Planni…Air-Terminal Queues under Time-Dependent Conditions (1972)Air-Terminal Queues under Tim…Nonstationary Queuing Probabilities for Landing Congestion of Aircraft (1958)Nonstationary Queuing Probabi…Heavy-Traffic Limits for Queues with Many Exponential Servers (1981)Control Variates for Quantile Estimation (1990)An Effective Truncation Heuristic for Bias Reduction in Simulation Output (1997)Discrete-Event Simulation: A First Course (2006)The Operator-Scheduling Problem: A Network-Flow Approach (1974)A Comparative Evaluation of Labor Tour Scheduling Methods (1991)Improved Implicit Optimal Modeling of the Labor Shift Scheduling Problem (1995)Reexamining the Nurse Scheduling Problem: Staffing Ratios and Nursing Shortages* (2006)A Linear Decision Rule for Production and Employment Scheduling (1955)Production-Inventory Systems: Planning and Control (1969)Cross-Utilization of Workers Whose Capabilities Differ (1999)An integrated nurse staffing and scheduling analysis for longer-term nursing staff allocation problems (2012)A Two-Stage Stochastic Integer Programming Approach to Integrated Staffing and Scheduling with Application to Nurse Management (2015)Steady-state simulation of queueing processes: survey of problems and solutions (1990)Improving Service by Informing Customers About Anticipated Delays (1999)Improving the Sipp Approach for Staffing Service Systems That Have Cyclic Demands (2001)Cognition as a part of computational creativity (2013)A big data approach to computational creativity: The curious case of Chef Watson (2019)Empathy-based marketing communication as a strategy to win the hearts of consumers during the covid-19 pandemic (2021)An Empirical Investigation of the Transient Behavior of Stationary Queueing Systems (1983)Staffing and scheduling under nonstationary demand for service: A literature review (2015)A spectral method for confidence interval generation and run length control in simulations (1981)Traffic modeling for telecommunications networks (1994)PROCEEDINGS OF THE 1997 WINTER SIMULATION CONFERENCE (1997)Input Versus Output Queueing on a Space-Division Packet Switch (1987)Queueing analysis: A foundation of performance evaluation (1995)Modeling bursts and heavy tails in human dynamics (2006)Simple Approaches to Shift, Days-Off and Tour Scheduling Problems (1983)A Survey of Operations Research Models and Applications in Homeland Security (2006)Combining integer programming and the randomization method to schedule employees (2009)Optimal Stock Allocation for a Capacitated Supply System (2002)Optimal Price and Quantity of Refurbished Products (2006)
this work references cited by second hop

References

  • 1977Fundamentals of Queueing Theory.2,930 cited
  • 1985Fundamentals of queueing theory (2nd ed.).603 cited
  • 1980Principles of Discrete Event Simulation.538 cited
  • 1987Fundamentals of Queueing Theory.278 cited
  • 1973A Three-Stage Manpower Planning and Scheduling Model—A Service-Sector Example180 cited
  • 1972Air-Terminal Queues under Time-Dependent Conditions154 cited
  • 1975A Queuing-Linear Programming Approach to Scheduling Police Patrol Cars129 cited
  • 1976Heuristic Methods for Telephone Operator Shift Scheduling: An Experimental Analysis124 cited
  • 1985The Transient Behavior of the M/M/s Queue, with Implications for Steady-State Simulation89 cited
  • 1981Simulation Modeling Improves Operations, Planning, and Productivity of Fast Food Restaurants41 cited
  • 1977DETERMINING OPTIMAL SHIFT SCHEDULES FOR TELEPHONE TRAFFIC EXCHANGE OPERATORS41 cited
  • 1958Nonstationary Queuing Probabilities for Landing Congestion of Aircraft34 cited
  • 1979Time-Dependent Queueing Approach To Helicopter Allocation For Forest Fire Initial-Attack*33 cited

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