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Improving Public Urban Services through Increased Accountability
16 references·0 citing·37 second hop
Improving Public Urban Services through Increased Accountability (2005)Improving Public Urban Services through I…18. The Anti-Politics Machine (2010)18. The Anti-Politics MachineSocial Theory and the Urban Question (2003)Social Theory and the Urban Q…Voices of the Poor: Crying Out for Change (2000)Voices of the Poor: Crying Ou…Crying Out for Change (2000)Crying Out for ChangeThe Self Restraining State: Power and Accountability in New Democracies (1999)The Self Restraining State: P…Horizontal Accountability in New Democracies (1998)Horizontal Accountability in …Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (1995)Reinventing Government: How t…SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)SERVPERF versus SERVQUAL: Rec…Reinventing Government (1993)Reinventing GovernmentGender planning in the third world: Meeting practical and strategic gender needs (1989)Gender planning in the third …The City and the Grassroots: A Cross-Cultural Theory of Urban Social Movements (1986)The City and the Grassroots: …Mobilization without Emancipation? Women's Interests, the State, and Revolution in Nicaragua (1985)Mobilization without Emancipa…The city and the grassroots a cross-cultural theory of urban social movements (1984)The city and the grassroots a…Urban Political Analysis (1980)Urban Political AnalysisThe Urban Question: A Marxist Approach (1978)The Urban Question: A Marxist…The Urban Question: A Marxist Approach (1977)The Urban Question: A Marxist…Industrial Society and Social Welfare (1958)'Nimble Fingers Make Cheap Workers': An Analysis of Women's Employment in Third World Export Manufacturing (1981)Male-female differences in agricultural productivity: Methodological issues and empirical evidence (1996)From Credit to Collective Action: The Role of Microfinance in Promoting Women's Social Capital and Normative Influence (2009)Adjustment with a Human Face (2012)Fixing women or fixing the world? ‘Smart economics’, efficiency approaches, and gender equality in development (2012)Democracy and Its Critics (1962)Congressional Oversight Overlooked: Police Patrols versus Fire Alarms (1984)Economy and Society: An Outline of Interpretive Sociology (2002)Embedded and defective democracies (2004)Contesting Citizenship in Latin America (2005)The uncertain relationship between transparency and accountability (2007)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Quality, satisfaction and behavioral intentions (2000)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)The “new public management” in the 1980s: Variations on a theme (1995)Reframing public participation: strategies for the 21st century (2004)Modes of Network Governance: Structure, Management, and Effectiveness (2007)Finding Common Ground: The Importance of Place Attachment to Community Participation and Planning (2006)Assemblage and critical urbanism (2011)The City as Assemblage: Dwelling and Urban Space (2011)Notes towards autonomous geographies: creation, resistance and self-management as survival tactics (2006)Who Takes the Credit?: Gender, Power, and Control Over Loan Use in Rural Credit Programmes in Bangladesh (1994)Depoliticising development: The uses and abuses of participation (1996)Who takes the credit? Gender, power, and control over loan use in rural credit programs in Bangladesh (1996)The Politics, Power, and Pathologies of International Organizations (1999)The Global Situation (2000)Power in International Politics (2005)Human Development Report 2002 (2002)Gender Mainstreaming in Poverty Eradication and the Millennium Development Goals (2003)The inequality of social capital and the reproduction of chronic poverty (2005)Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations (1999)Why Measure Performance? Different Purposes Require Different Measures (2003)MAKING GOVERNANCE NETWORKS EFFECTIVE AND DEMOCRATIC THROUGH METAGOVERNANCE (2009)
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References

  • 1995Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector4,540 cited
  • 1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality3,139 cited
  • 1993Reinventing Government2,431 cited
  • 1985Mobilization without Emancipation? Women's Interests, the State, and Revolution in Nicaragua1,390 cited
  • 1998Horizontal Accountability in New Democracies1,172 cited
  • 1989Gender planning in the third world: Meeting practical and strategic gender needs1,126 cited
  • 201018. The Anti-Politics Machine1,124 cited
  • 1986The City and the Grassroots: A Cross-Cultural Theory of Urban Social Movements1,044 cited
  • 1984The city and the grassroots a cross-cultural theory of urban social movements964 cited
  • 2000Voices of the Poor: Crying Out for Change943 cited
  • 1999The Self Restraining State: Power and Accountability in New Democracies836 cited
  • 1978The Urban Question: A Marxist Approach833 cited
  • 2000Crying Out for Change655 cited
  • 1977The Urban Question: A Marxist Approach571 cited
  • 2003Social Theory and the Urban Question327 cited

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  • 1980Urban Political Analysis294 cited
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