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Moving into interaction—Social practices for initiating encounters at a help desk
16 references·16 citing·28 second hopsampled
Moving into interaction—Social practices for initiating encounters at a help desk (2014)Moving into interaction—Social practices …Garfinkel and Ethnomethodology (2014)Garfinkel and EthnomethodologySequence Organization in Interaction: A Primer in Conversation Analysis (2007)Sequence Organization in Inte…Glossary of transcript symbols with an introduction (2004)Glossary of transcript symbol…Gesture Visible Action as Utterance (2004)Gesture Visible Action as Utt…Action and embodiment within situated human interaction (2000)Action and embodiment within …Qualitative research : theory, method and practice (1997)Qualitative research : theory…Talk at Work: Interaction in Institutional Settings. (1994)Talk at Work: Interaction in …Hand and mind: what gestures reveal about thought (1993)Hand and mind: what gestures …Structures of Social Action (1985)Structures of Social ActionA change-of-state token and aspects of its sequential placement (1985)A change-of-state token and a…Conversational Organization: Interaction Between Speakers and Hearers (1981)Conversational Organization: …Everyday Language: Studies in Ethnomethodology (1979)Everyday Language: Studies in…A simplest systematics for the organization of turn-taking for conversation (1974)A simplest systematics for th…Opening up Closings (1973)Opening up ClosingsSequencing in Conversational Openings 1 (1968)Sequencing in Conversational …Behavior in Public Places: Notes on the Social Organization of Gatherings. (1964)Behavior in Public Places: No…BELF expert users: Making understanding visible in internal BELF meetings through the use of nonverbal communication strategies (2019)BELF expert users: Making und…The Coordinated Entry into Service Encounters in Food Shops: Managing Interactional Space, Availability, and Service During Openings (2018)The Coordinated Entry into Se…Professional Embodiment: Walking, Re-engagement of Desk Interactions, and Provision of Instruction during Classroom Rounds (2018)Professional Embodiment: Walk…How to Begin (2018)How to BeginEncounters in Public Space: How Acquainted Versus Unacquainted Persons Establish Social and Spatial Arrangements (2018)Encounters in Public Space: H…Arriving: Expanding the Personal State Sequence (2018)Arriving: Expanding the Perso…Transitions as sites of socialization in family interaction outdoors (2017)Transitions as sites of socia…The Risky Path to a Followership Identity: From Abstract Concept to Situated Reality (2017)The Risky Path to a Followers…Skype appearances, multiple greetings and ‘coucou’ (2017)Skype appearances, multiple g…Multilingual workplaces – Interactional dynamics of the contemporary international workforce (2017)Multilingual workplaces – Int…Mapping the Langscape—Developing Multilingual Norms in a Transient Project Community (2017)Mapping the Langscape—Develop…Greetings as a device to find out and establish the language of service encounters in multilingual settings (2017)Greetings as a device to find…Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo (2016)Reflexivity of Routines: An E…Identities at odds: embedded and implicit language policing in the internationalized workplace (2015)Identities at odds: embedded …On the grammatical form of requests at the convenience store (2014)On the grammatical form of re…Embodying the institution—Object manipulation in developing interaction in study counselling meetings (2014)Embodying the institution—Obj…The Order of Things: An Archaeology of the Human Sciences. (1971)How To Do Things With Words (1975)Conducting Video Research in the Learning Sciences: Guidance on Selection, Analysis, Technology, and Ethics (2010)Alternative Approaches to Second Language Acquisition (2011)Multiple Temporalities of Language and Body in Interaction: Challenges for Transcribing Multimodality (2018)Studies in Ethnomethodology (1968)Studies in Ethnomethodology. (1968)The Preference for Self-Correction in the Organization of Repair in Conversation (1977)Professional Vision (1994)Gesture and Thought (2005)Stance, Alignment, and Affiliation During Storytelling: When Nodding Is a Token of Affiliation (2008)A Method for Linguistic Metaphor Identification (2010)Discourse Analysis as Theory and Method (2002)Identity and interaction: a sociocultural linguistic approach (2005)Using thematic analysis in psychology (2006)Dilemmas in qualitative health research (2000)Sampling Knowledge: The Hermeneutics of Snowball Sampling in Qualitative Research (2008)Grounding in communication. (1991)The mobile connection: the cell phone's impact on society (2004)Come take a walk with me: The “Go-Along” interview as a novel method for studying the implications of place for health and well-being (2008)Five Misunderstandings About Case-Study Research (2016)Metaphor: A Practical Introduction (2002)A survey of socially interactive robots (2003)Cognitive Grammar (2008)What Is Agency? (1998)Moving forward with membership categorization analysis: Methods for systematic analysis (2012)Qualitative content analysis: theoretical foundation, basic procedures and software solution (2014)The local constitution of multimodal resources for social interaction (2014)
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References

  • 1974A simplest systematics for the organization of turn-taking for conversation11,342 cited
  • 1993Hand and mind: what gestures reveal about thought5,094 cited
  • 2004Glossary of transcript symbols with an introduction4,992 cited
  • 1973Opening up Closings4,591 cited
  • 1997Qualitative research : theory, method and practice4,204 cited
  • 1985Structures of Social Action4,171 cited
  • 2004Gesture Visible Action as Utterance3,994 cited
  • 2000Action and embodiment within situated human interaction3,072 cited
  • 1964Behavior in Public Places: Notes on the Social Organization of Gatherings.2,680 cited
  • 1968Sequencing in Conversational Openings 12,450 cited
  • 1979Everyday Language: Studies in Ethnomethodology2,339 cited
  • 1981Conversational Organization: Interaction Between Speakers and Hearers2,312 cited
  • 1985A change-of-state token and aspects of its sequential placement2,266 cited
  • 2014Garfinkel and Ethnomethodology2,257 cited
  • 1994Talk at Work: Interaction in Institutional Settings.1,872 cited
  • 2007Sequence Organization in Interaction: A Primer in Conversation Analysis

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1,675 cited

Cited by

  • 2018How to Begin71 cited
  • 2018Encounters in Public Space: How Acquainted Versus Unacquainted Persons Establish Social and Spatial Arrangements70 cited
  • 2014Embodying the institution—Object manipulation in developing interaction in study counselling meetings60 cited
  • 2014On the grammatical form of requests at the convenience store57 cited
  • 2016Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo43 cited
  • 2018Arriving: Expanding the Personal State Sequence41 cited
  • 2017Transitions as sites of socialization in family interaction outdoors37 cited
  • 2017Greetings as a device to find out and establish the language of service encounters in multilingual settings33 cited
  • 2019BELF expert users: Making understanding visible in internal BELF meetings through the use of nonverbal communication strategies33 cited
  • 2017Mapping the Langscape—Developing Multilingual Norms in a Transient Project Community32 cited
  • 2015Identities at odds: embedded and implicit language policing in the internationalized workplace32 cited
  • 2018The Coordinated Entry into Service Encounters in Food Shops: Managing Interactional Space, Availability, and Service During Openings31 cited
  • 2018Professional Embodiment: Walking, Re-engagement of Desk Interactions, and Provision of Instruction during Classroom Rounds30 cited
  • 2017The Risky Path to a Followership Identity: From Abstract Concept to Situated Reality27 cited
  • 2017Multilingual workplaces – Interactional dynamics of the contemporary international workforce27 cited
  • 2017Skype appearances, multiple greetings and ‘coucou’25 cited