A Framework to Assist Organizations with IT Adoption Governance

Abstract

Evidence from the literature suggests that achieving sustainable IT adoption benefits in organizations remains a problem. The assumption of most IT adoption frameworks is that there is always consensus during IT adoption decision making in organizations. However, the different stakeholder worldviews make IT adoption decision making in organizations a challenge. This paper developed and validated an IT adoption framework to assist organizations with IT adoption governance. The validation results from case studies suggest that the framework may be useful in understanding the context IT adoption problem from a holistic approach. In addition the results from studies suggest it may be possible to influence IT adoption outcomes based on manipulating the variables of the framework components, which is a major contribution of this paper.

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