Applying wikis to managing knowledge—A socio‐technical approach

Miia Kosonen · Aino Kianto

31 citations0/0 files storedKnowledge and Process Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Knowledge Management and Sharing Information Systems Theories and Implementation Wikis in Education and Collaboration

Abstract

Abstract As organizations are increasingly moving towards geographically dispersed and virtual forms of collaboration, knowledge sharing through social software such as wikis is widely acknowledged as an important area of research and practice. However, social software remains an under‐investigated issue in the literature on knowledge management (KM), and there is a lack of studies demonstrating how organizations can successfully incorporate these technologies into their everyday operations. To bridge this gap, our paper examines a case of successful wiki implementation. We claim that understanding the implementation of wikis requires a socio‐technical perspective focusing on the organizational context and activity system in which they are implemented rather than on their technological proficiency. Furthermore, we claim that their implementation brings about change in existing social systems, and results in new kinds of social constellations, interactions, and identities, which are manageable and controllable only to a limited extent. Copyright © 2009 John Wiley & Sons, Ltd.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 31 citations exist upstream.

References

1991Firm Resources and Sustained Competitive Advantage 1991Case Study Research: Design and Methods 2004Firm resources and sustained competitive advantage 1989Building Theories from Case Study Research 1991Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation 2000Handbook of qualitative research 1996Wellsprings of knowledge: building and sustaining the sources of innovation 2000“It is what one does”: why people participate and help others in electronic communities of practice

Cited by

2016Knowledge Entrepreneurship: Institutionalising Wiki-based Knowledge-management Processes in Competitive and Hierarchical Organisations 2014Most liked, fewest friends 2011Wiki-based community collaboration in organizations

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.