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The Managed Hand

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References

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1995Unbearable Weight: Feminism, Western Culture and the Body.5,018 cited
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1988Spirits of Resistance and Capitalist Discipline: Factory Women in Malaysia1,563 cited
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1989Relating to Privilege: Seduction and Rejection in the Subordination of White Women and Women of Color406 cited
2000Hair Matters: Beauty, Power, and Black Women's Consciousness350 cited
1983American Beauty

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292 cited

1999Emotional Labor in Service Work285 cited

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2010Workers, Managers, and Customers168 cited
2008Emotional labour/body work: The caring labours of migrants in the UK’s National Health Service155 cited
2014Race‐ing, Classing and Gendering Racialized Women's Participation in Entrepreneurship136 cited
2017“I Can Never Be Too Comfortable”: Race, Gender, and Emotion at the Hospital Bedside134 cited
2022Organizational Body Work: Efforts to Shape Human Bodies in Organizations52 cited
2014Class, Race, and Emotions29 cited
2012Learning to “fit in”: the emotional work of Chinese immigrants in Canadian engineering workplaces20 cited
2024U.S. Job-Seekers' Organizational Justice Perceptions of Emotion AI-Enabled Interviews20 cited
2015New imaginaries of gender in Turkey's service economy: Women workers and identity making on the sales floor18 cited
2020“I want to … let my country shine”: Nationalism, development, and the geographies of beauty14 cited
2022Bringing “Class” into the Classroom: Addressing Social Class Privilege Through Management Education12 cited