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Abstract Responding to the challenges of the marketplace compels firms to employ new production methods to improve product quality and delivery reliability, to reduce costs, and above all, to achieve greater flexibility. This paper outlines the system design of a group decision support system, developed to guide management through the process of new technology evaluation and adoption. The advantages of the proposed architecture include the opportunity to integrate a variety of independently developed components, the localisation of components (which leads to simplified maintenance) and the flexibility in the future for expanding and modifying the system.
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