Article2009

The Mediating Role of Job Involvement in the Relationship Between Job Characteristics and Organizational Citizenship Behavior

192 citations0/0 files storedThe Journal of Social Psychology

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Job Satisfaction and Organizational Behavior Employee Performance and Management Employee Performance and Motivation

Abstract

Past researchers have found that motivating job characteristics can increase employee display of organizational citizenship behavior (OCB). In this study, the authors extended previous research by investigating the mediating process of job involvement in the relationship between job characteristics and OCB. The authors collected data from 323 employees and their supervisors from 7 companies in Taiwan. Results show that, through the mediating process of job involvement, the 3 job characteristics (i.e., task identity, task significance, and autonomy) positively influenced the display of an employee's OCB, whereas skill variety had a negative effect on OCB. The authors discuss implications of their findings, contributions, limitations, and future research directions.

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References

1988Structural equation modeling in practice: A review and recommended two-step approach.1991Structural Equations with Latent Variables.1986Self-Reports in Organizational Research: Problems and Prospects 2017Exchange and Power in Social Life 1976Motivation through the design of work: test of a theory 2002Perceived organizational support: A review of the literature.1975Development of the Job Diagnostic Survey.2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research

Cited by

2015Social support's relationship to correctional staff job stress, job involvement, job satisfaction, and organizational commitment 2016The effect of HRM attributions on emotional exhaustion and the mediating roles of job involvement and work overload 2016Placing Job Characteristics in Context: Cross-Temporal Meta-Analysis of Changes in Job Characteristics Since 1975 2012Teachers' organizational citizenship behaviour: Considering the roles of their work engagement, autonomy and leader–member exchange 2018Happiness at work in knowledge-intensive contexts: Opening the research agenda

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