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This article examines changes in the background characteristics, attitudes, and behavior patterns of high‐level U.S. federal executives. It also considers the impact of the New Public Management (NPM) movement. The data indicate that despite intense struggles about the role of the public sector, top civil servants remain a well‐educated, experienced, and highly motivated group, the members of which compare favorably to top executives in the private sector. The data also suggest that the Civil Service Reform Act (CSRA) of 1978 has been effective in producing a more politically responsive corps of career civil servants, and that administrators (both career and noncareer) are increasingly attuned to the more technical and legal aspects of their roles and less oriented to protecting particular interests or clientele groups. NPM‐style changes are still in progress and remain controversial, but it appears that political leaders continue to have an excellent (and increasingly diverse) group of career people to work with and a system that—at least in part due to the CSRA reforms—is more responsive to them than before. The top part of the U.S. bureaucracy may have been bent and reshaped in many ways over the last thirty years, but, despite widely publicized fears, it has not broken.
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