Belf Competence as Business Knowledge of Internationally Operating Business Professionals

Anne Kankaanranta · Brigitte Planken

284 citations0/0 files storedJournal of Business Communication

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Language, Communication, and Linguistic Studies EFL/ESL Teaching and Learning Discourse Analysis in Language Studies

Abstract

Business English as a lingua franca (BELF) has come to dominate as the shared code used to “get work done” in international business. In this article, the authors explore internationally operating business professionals’ perceptions of BELF communication and its “success” at work, based on selected data from an online survey (N = 987) and in-depth interviews (N = 27) conducted in European multinational companies. The findings show that BELF can be characterized as a simplified, hybridized, and highly dynamic communication code. BELF competence calls for clarity and accuracy of content (rather than linguistic correctness) and knowledge of business-specific vocabulary and genre conventions (rather than only “general” English). In addition, because BELF interactions take place with nonnative speakers (NNSs) from a variety of cultural backgrounds, the relational orientation is perceived as integral for BELF competence. In sum, BELF competence can be considered an essential component of business knowledge required in today’s global business environment.

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