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Recent trends in library services for ethnic minorities – the Danish experience
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  • 2020Towards better information services: A framework for immigrant information needs and library services33 cited
  • 2018Settling in: how newcomers use a public library29 cited
  • 2005New Directions in Social Policy, Developing the Evidence Base for Museums, Libraries and Archives in England27 cited
  • 2017Friendship potential: Conversation-based programming and immigrant integration27 cited
  • 2008Public library services to new immigrants in Israel: The case of immigrants from the Former Soviet Union and Ethiopia22 cited
  • 2011‘What we should strive for is Britishness’: An attitudinal investigation of ethnic diversity and the public library17 cited
  • 2022Digital Literacy Programs in Support of Diverse Communities – An Australian Public Library Approach16 cited
  • 2014An Example of Community Engagement: Libraries ACT and the ACT Aboriginal and Torres Strait Islander Communities13 cited
  • 2018Assessment of Multilingual Collections in Public Libraries: A Case Study of the Toronto Public Library10 cited
  • 2011Exploring reader response to minority ethnic fiction9 cited
  • 2007Knowledge in dialogue: empowerment and learning in public libraries9 cited
  • 2012The Future of the Public Library: Reimagining the Moral Economy of the ‘People's University’8 cited
  • 2015The social library in three contexts: Programmes and perspectives

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8 cited
  • 2011Reshaping to serve evolving communities: Addressing immigrant needs in the library8 cited
  • 2020Investigating the ‘Why?’ rather than the ‘How?’: current research priorities on the influence of culture on newcomer populations’ use of public libraries5 cited
  • 2008The Meeting Room: Libraries as Community Centers for Culturally Diverse Populations3 cited