A study of web usability for older adults seeking online health resources

Shirley Ann Becker

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Technology Use by Older Adults Health Literacy and Information Accessibility Digital Accessibility for Disabilities

Abstract

The Web offers older adult users immediate access to health resources that might not otherwise be available. Older adult users, however, may encounter Web barriers associated with normal aging and lower education. The National Institute on Aging Web guidelines were used to assess the usability of 125 Web sites offering health resources. Performance, translation, and reading complexity were also assessed. Results showed that many of the sampled sites were not senior-friendly. Only 12% of the sites offered a Spanish version, many containing nontranslated text. Approximately a third of sampled sites required a college education to comprehend extracted health information.

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2015Engineering Psychology and Human Performance 1992The handbook of aging and cognition 2016Theoretical Perspectives on Cognitive Aging 2000Possible implications of aging for interface designers 1997Making computers easier for older adults to use 2001F.I.M. Craik, & T.A. Salthouse (Eds.) The Handbook of Aging and Cognition (2nd ed.). Mahwah, NJ: Lawrence Erlbaum, 2000.

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