Article1988

OFFICE AUTOMATION: PRODUCTIVITY, EMPLOYMENT AND SOCIAL IMPACTS

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Information Society and Technology Trends Labor market dynamics and wage inequality Information Systems Theories and Implementation

Abstract

We are seeing a basic transformation of the technology underlying one of our most fundamental economic activities, information handling. In particular, that major part of information handling that we call “office work” (in both industry and government offices) is being automated. Office automation is not just an incremental improvement in office equipment, analogous to electric typewriters and bookkeeping machines, and it is not accomplished by installing hardware, even complex electronic systems. It also requires redefining work and tasks, and restructuring the work flow and the work organization to fit the logic of the computer and the full range of its capabilities.

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1997The consequences of information technology acceptance on subsequent individual performance 2011An Empirical Study of Success Factors of Women Entrepreneurs in Southern Region in Malaysia 2009The impact of information systems on user performance: A critical review and theoretical model 1992Impact of End User Computing on the Individual: An Integrated Model 2014Managerial Network Impacts Firm Performance 2022Autonomous Exchanges: Human-Machine Autonomy in the Automated Media Economy

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