References

• 1974The Nature of Managerial Work6,240 cited
• 2020The Delphi Technique: Making Sense of Consensus4,498 cited
• 2004Managers, not MBA's: a hard look at the soft practice of managing and management development1,519 cited
• 1975The Manager's Job: Folklore and Fact.1,460 cited
• 2009Skills of an Effective Administrator1,452 cited
• 1983Human Resource Development605 cited
• 1997THE FIFTH DISCIPLINE587 cited
• 1986WHAT DO MANAGERS DO? A CRITICAL REVIEW OF THE EVIDENCE423 cited
• 1988Managers and their Jobs379 cited
• 2007THE DELPHI TECHNIQUE: MAKING SENSE OF CONSENSUS PRACTICAL ASSESSMENT312 cited
• 1988Successful vs. Effective Real Managers279 cited
• 2005Rooted in Supervision, Branching into Management: Continuity and Change in the Role of First‐Line Manager277 cited
• 2002Training Needs Assessment: A Must for Developing an Effective Training Program262 cited
• 1989The Dynamic Interplay Between Employees' Feedback-Seeking Strategies and Supervisors' Delivery of Performance Feedback194 cited
• 2003What you don't know about making decisions182 cited
• 1989On the Nature of Managerial Tasks and Skills: Their Distinguishing Characteristics and Organization