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Service innovation through dynamic knowledge management
16 references·16 citing·29 second hopsampled
Service innovation through dynamic knowledge management (2009)Service innovation through dynamic knowle…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Deliberate Learning and the E…Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Review : Knowledge Management…Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Is the Resource-Based "View" …Dynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…What's your strategy for managing knowledge? (1999)What's your strategy for mana…Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Capital, Intellectual …Intellectual capital: an exploratory study that develops measures and models (1998)Intellectual capital: an expl…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration (1996)Prospering in Dynamically-Com…Making knowledge the basis of a dynamic theory of the firm (1996)Making knowledge the basis of…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…A Dynamic Theory of Organizational Knowledge Creation (1994)A Dynamic Theory of Organizat…Applications of case study research (1993)Applications of case study re…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Case Study Research: Design and Methods (1984)Case Study Research: Design a…Discovering Trends and Journeys in Knowledge-Based Human Resource Management: Big Data Smart Literature Review Based on Machine Learning Approach (2023)Discovering Trends and Journe…The role of open innovation, hotel service quality and marketing strategy in hotel business performance (2022)The role of open innovation, …“And Yet It Moves”: National Entrepreneurial Culture and Entrepreneurship-Friendly Policies: Evidence From OECD Countries (2022)“And Yet It Moves”: National …The Impacts of Knowledge Management Practices on Innovation Activities in High- and Low-Tech Firms (2021)The Impacts of Knowledge Mana…Service Innovation Model of the Automobile Service Industry (2019)Service Innovation Model of t…Outsourcing Strategies of Established Firms and Sustainable Competitiveness: Medical Device Firms (2019)Outsourcing Strategies of Est…Service Innovation and Service Innovation Performance: A Study of Banking Services (2018)Service Innovation and Servic…Linkage between dynamics capability and knowledge management factors (2017)Linkage between dynamics capa…The customer knowledge management lifecycle in PSS value networks : towards process characterization (2015)The customer knowledge manage…SERVICE INNOVATION PERFORMANCE AND INFORMATION TECHNOLOGY: AN EMPIRICAL ANALYSIS FROM THE DYNAMIC CAPABILITY PERSPECTIVE (2015)SERVICE INNOVATION PERFORMANC…The Role of Intellectual Capital and Entrepreneurial Characteristics as Innovation Drivers (2014)The Role of Intellectual Capi…Innovation in tradition-based firms: dynamic knowledge for international competitiveness (2013)Innovation in tradition-based…Using IS/IT to enhance service delivery (2012)Using IS/IT to enhance servic…Exploring IT entrepreneurs' dynamic capabilities using Q‐technique (2012)Exploring IT entrepreneurs' d…Brands and service‐quality perception (2011)Brands and service‐quality pe…TQM, knowledge management and collaborative commerce adoption: A literature review and research framework (2010)TQM, knowledge management and…A resource‐based view of the firm (1984)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)The dynamic resource‐based view: capability lifecycles (2003)Understanding dynamic capabilities (2003)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)The Theory of Economic Development (2003)The Strength of Weak Ties (1973)Knowledge Management: An Organizational Capabilities Perspective (2001)Social Capital: Prospects for a New Concept (2002)The Nature of the Firm (1937)How To Do Things With Words (1975)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)Toward a knowledge‐based theory of the firm (1996)The Knowledge-Creating Company (1998)Metaphors We Live By (2003)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Introduction to Case Study (1997)Social Capital: A Missing Link to Disaster Recovery (2004)Using Numbers in Qualitative Research (2010)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Knowledge sharing: A review and directions for future research (2009)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1994A Dynamic Theory of Organizational Knowledge Creation17,793 cited
  • 2000Dynamic capabilities: what are they?14,950 cited
  • 1998Social Capital, Intellectual Capital, and the Organizational Advantage13,741 cited
  • 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,210,140 cited
  • 1993Applications of case study research7,853 cited
  • 2002Deliberate Learning and the Evolution of Dynamic Capabilities6,953 cited
  • 1996Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration5,641 cited
  • 2001Is the Resource-Based "View" a Useful Perspective for Strategic Management Research?4,459 cited
  • 1996Making knowledge the basis of a dynamic theory of the firm4,344 cited
  • 1999What's your strategy for managing knowledge?4,115 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1998Intellectual capital: an exploratory study that develops measures and models3,274 cited
  • Cited by

    • 2014The Role of Intellectual Capital and Entrepreneurial Characteristics as Innovation Drivers47 cited
    • 2012Exploring IT entrepreneurs' dynamic capabilities using Q‐technique47 cited
    • 2021The Impacts of Knowledge Management Practices on Innovation Activities in High- and Low-Tech Firms40 cited
    • 2022The role of open innovation, hotel service quality and marketing strategy in hotel business performance39 cited
    • 2017Linkage between dynamics capability and knowledge management factors38 cited
    • 2010TQM, knowledge management and collaborative commerce adoption: A literature review and research framework36 cited
    • 2015SERVICE INNOVATION PERFORMANCE AND INFORMATION TECHNOLOGY: AN EMPIRICAL ANALYSIS FROM THE DYNAMIC CAPABILITY PERSPECTIVE34 cited
    • 2013Innovation in tradition-based firms: dynamic knowledge for international competitiveness34 cited
    • 2011Brands and service‐quality perception30 cited
    • 2018Service Innovation and Service Innovation Performance: A Study of Banking Services23 cited
    • 2023Discovering Trends and Journeys in Knowledge-Based Human Resource Management: Big Data Smart Literature Review Based on Machine Learning Approach23 cited
    • 2015The customer knowledge management lifecycle in PSS value networks : towards process characterization20 cited
    • 2019Outsourcing Strategies of Established Firms and Sustainable Competitiveness: Medical Device Firms20 cited
    • 2012Using IS/IT to enhance service delivery17 cited
    • 2019Service Innovation Model of the Automobile Service Industry16 cited
    • 2022“And Yet It Moves”: National Entrepreneurial Culture and Entrepreneurship-Friendly Policies: Evidence From OECD Countries11 cited